Forums Index >> General >> Mac OS X 10.4.7
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It doesn't get any uglier than this...
Date/Time: 2006-06-27 21:41:14.924 -0700
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: ThinkTanks OSX
Path: /Users/me/Games/ThinkTanks v1.1/ThinkTanks.app/Contents/MacOS/ThinkTanks OSX
Parent: WindowServer [100]
Version: Š2003 BraveTree Productions, LLC. (1.000)
PID: 327
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.audio.OpenAL 0x9b309b6c std::_Rb_tree<unsigned, std::pair<unsigned const, OALBuffer*>, std::_Select1st<std::pair<unsigned const, OALBuffer*> >, std::less<unsigned>, std::allocator<std::pair<unsigned const, OALBuffer*> > >::find(unsigned const&) + 0
1 com.apple.audio.OpenAL 0x9b2e2bb8 alSourcei + 248
2 ThinkTanks OSX 0x0000c494 alxSourcePlay(unsigned, Resource<AudioBuffer>, Audio::Description const*, MatrixF const*) + 72 (crt.c:300)
3 ThinkTanks OSX 0x000074cc alxCreateSource(Audio::Description const*, char const*, MatrixF const*, AudioSampleEnvironment*) + 1416 (crt.c:300)
4 ThinkTanks OSX 0x000078b8 alxCreateSource(AudioProfile const*, MatrixF const*) + 68 (crt.c:300)
5 ThinkTanks OSX 0x00135f5c GuiButtonBaseCtrl::onMouseEnter(GuiEvent const&) + 92 (crt.c:300)
6 ThinkTanks OSX 0x00140d54 GuiAnimatedButtonCtrl::onMouseEnter(GuiEvent const&) + 24 (crt.c:300)
7 ThinkTanks OSX 0x00073474 GuiCanvas::processInputEvent(InputEvent const*) + 1428 (crt.c:300)
8 ThinkTanks OSX 0x00072e8c GuiCanvas::processMouseMoveEvent(MouseMoveEvent const*) + 132 (crt.c:300)
Yeah. No joy.
Date/Time: 2006-06-27 22:15:00.634 -0700
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: ThinkTanks OSX
Path: /Users/me/Desktop/ThinkTanks DEMO v1.1/ThinkTanks DEMO.app
/Contents/MacOS/ThinkTanks OSX
Parent: WindowServer [103]
Version: Š2003 BraveTree Productions, LLC. (1.000)
PID: 396
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.audio.OpenAL 0x9b309b6c std::_Rb_tree<unsigned, std::pair<unsigned const, OALBuffer*>, std::_Select1st<std::pair<unsigned const, OALBuffer*> >, std::less<unsigned>, std::allocator<std::pair<unsigned const, OALBuffer*> > >::find(unsigned const&) + 0
1 com.apple.audio.OpenAL 0x9b2e2bb8 alSourcei + 248
2 ThinkTanks OSX 0x0000bc24 alxSourcePlay(unsigned, Resource<AudioBuffer>, Audio::Description const*, MatrixF const*) + 72 (crt.c:300)
If I remove the sound files, I can get further, but then TT tries to load them again when I join a game.
...and then it crashes when it tries to play a sound on entering the game.
Thanks for letting us know this. Always good to hear that Macintosh does buggy stuff too. ;)
Good luck getting it to work. :)
Installed the update, and whenever I mouse over the buttons on TT the app crashes at start up.
I soooo wish I read Magenta's post before updating to 10.4.7 <sigh>
I'm getting the same symptoms as above, mouse over the buttons crashes TT. :o
Now all of the sudden I miss getting BMed, campers, and divers!
Uuugh I guess I'll wait a day or two and rebuild the system back to 10.4.6 if no solution arises. :S
Actually this isnt Apples fault, far from it. As usual this is Bravetree's fault for not updating TT!
Did anyone have trouble with 10.4.6 aswell? Because after I updated to 10.4.6 I had to sound effects, at all.
Last edited: Tuesday, June 27, 2006 at 11:43:35 PM
Mine works just fine even after the update to 10.4.7, maybe you guys need to turn the sound on. There was a fix for it somewhere here on PTT.
Yeah...that 1.
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Last edited: Wednesday, June 28, 2006 at 6:20:48 AM
Did you you try this yet?
For some reason, Tiger updates the OpenAL framework, and it's apparently incompatible with ThinkTanks. According to Clark, the System version somehow overrides the one inside the ThinkTanks application, even though it shouldn't. His suggestion, based on another users experience, is to rename the framework folder so it's not found by the System, therefore making ThinkTanks use the one it contains instead.
Here's what I did to get my sound back.
Open the Terminal. Type the following commands:
Cd /System/Library/Frameworks/
And hit Return. This gets you into the correct location for the 2nd step, which is:
Sudo mv OpenAL.framework OpenAL.disabled
Hit Return and enter your admin password to make the change.
Voila! Fire up ThinkTanks and you'll have sound back! I'm not sure of what consequences there might be in renaming this folder, but it can always be renamed back if somehow it breaks something else. So far, everything seems to work fine for me, so I'm not too concerned.
I hope there is an easier fix going forward though, because this will be a PIA if every user who updates to Tiger needs to figure this out. I imagine there are quite a few users unaware of this site. I guess BraveTree is gonna be getting a lot of support emails.
^ taken from here.http://planetthinktanks.com/comm-thread.asp?thread=8041&forum=9
ThinkTanks tries to play that "clink" sound when you mouse over the buttons in the UI. That's where it crashes - trying to play the sound with OpenAL.
NUTS!, I saw that post when I had a similar problem with an earlier Mac OS X update. Mac OS X uses OpenAL all over the place now, so renaming OpenAL.framework probably isn't a good idea.
Judging by this note from Tim Newell on the GarageGames site , it looks like GarageGames needs to patch the Torque source. Tim explains how to recompile Torque so that OpenAL 1.0.8 is embedded in the application. He goes on to say that he had to change the engine code so that it looks at the embedded OpenAL before looking in /System/Library/Frameworks.
Last edited: Wednesday, June 28, 2006 at 7:06:39 AM
Sorry to see the problem strike Magenta like that, but thanks for posting here.
Time for GG to get off the dime and fix the OpenAL problem. They've known about it for a long time.
I believe the problem appeared when OSX went to 10.4, and it sounds like 10.4.7 makes it even worse. Maybe I'll try it on my laptop, and if it works ok, then put it on my gaming setup.
Time for GG to step it up! Anybody want to play boycott until they fix the problem?
Thanks for the heads up. Havn't updated yet, don't plan to until GG fixes this.
Time for GG to step it up! Anybody want to play boycott until they fix the problem?
I've already started my boycott.
Have you seen the worlds in the game Legends that's made with TGE?
Make me wonder why the hell they haven't updated TT. JUst slap some admin codes in (dash's) and allow the game to take advantage of all the things TGE has to offer TODAY!
Yes, kinda looks like you need GG's help here. Prolly require update or some of the source.
OH NOOO! &*^%$##$%@ My TT crashes right after the splash screen! :'( :(
Date/Time: 2006-06-28 21:59:15.097 -0700
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: ThinkTanks OSX
Path: /Applications/ThinkTanks/ThinkTanks.app/Contents/MacOS/ThinkTanks OSX
Parent: WindowServer [257]
Version: Š2003 BraveTree Productions, LLC. (1.000)
PID: 609
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.audio.OpenAL 0x9a50cb6c std::_Rb_tree<unsigned, std::pair<unsigned const, OALBuffer*>, std::_Select1st<std::pair<unsigned const, OALBuffer*> >, std::less<unsigned>, std::allocator<std::pair<unsigned const, OALBuffer*> > >::find(unsigned const&) + 0
1 com.apple.audio.OpenAL 0x9a4e5bb8 alSourcei + 248
2 ThinkTanks OSX 0x0000c494 alxSourcePlay(unsigned, Resource<AudioBuffer>, Audio::Description const*, MatrixF const*) + 72 (crt.c:300)
3 ThinkTanks OSX 0x000074cc alxCreateSource(Audio::Description const*, char const*, MatrixF const*, AudioSampleEnvironment*) + 1416 (crt.c:300)
4 ThinkTanks OSX 0x000078b8 alxCreateSource(AudioProfile const*, MatrixF const*) + 68 (crt.c:300)
-Rx
Last edited: Wednesday, June 28, 2006 at 10:03:34 PM
Ya this update crashed my work computer (intel iMac) and I had to reinstall the OS from a CD, and then upgrade back to 10.4.7 with the combined update.
I'm thinking the only option for my home computer is to reinstall OS X and run the 10.4.6 combined update (which is available here ). That way I can get back to where I was. Any thoughts on that? 8(
-Rx
Last edited: Wednesday, June 28, 2006 at 10:03:12 PM
Did you you try this yet?
For some reason, Tiger updates the OpenAL framework, and it's apparently incompatible with ThinkTanks. According to Clark, the System version somehow overrides the one inside the ThinkTanks application, even though it shouldn't. His suggestion, based on another users experience, is to rename the framework folder so it's not found by the System, therefore making ThinkTanks use the one it contains instead.
Here's what I did to get my sound back.
Open the Terminal. Type the following commands:
Cd /System/Library/Frameworks/
And hit Return. This gets you into the correct location for the 2nd step, which is:
Sudo mv OpenAL.framework OpenAL.disabled
Hit Return and enter your admin password to make the change.
Voila! Fire up ThinkTanks and you'll have sound back! I'm not sure of what consequences there might be in renaming this folder, but it can always be renamed back if somehow it breaks something else. So far, everything seems to work fine for me, so I'm not too concerned.
I hope there is an easier fix going forward though, because this will be a PIA if every user who updates to Tiger needs to figure this out. I imagine there are quite a few users unaware of this site. I guess BraveTree is gonna be getting a lot of support emails.
^ taken from here.http://planetthinktanks.com/comm-thread.asp?thread=8041&forum=9
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^ I did that when 10.4 first came out. You saying I need to do this again?
-Rx
Sooooo... My question is.. What do we do about this?
It's been over a year since this problem surfaced and there's still no fix. GG advertises ThinkTanks as Mac compatible. That's not true anymore.
A boycott has been mentioned. Has anybody told GG? Boycotts only work if you tell.
If we want to start an email campaign maybe we can annoy them into fixing it, but I want it fixed NOW.
I'm tired of waiting. Enough is enough!
I spent $20 and for the last 2.5 years I've had an great time playing TT. I put $20 in my car and how far do I get on $20 is gas? (According to my calculations, light tanks get the highest mileage of any vehicle in the world.)
The bottom line is how do we get them off their tails and get the problem fixed? I'm with Magenta, I'm not mucking around with my OpenAL so they don't have to fix it.
Business is business. Money talks. What if we demanded an upgrade?
Personally, I'm perfectly happy to pay $10 more bucks to have TT work right!
Anybody have any other thoughts on how we Mac users can get the game fixed?
Complaining isn't working.
First I'm going to pout. :[
Then I'm going to give GG the evil eye. 8(
And then I'll start yelling. XO
Or go out and buy a crappy computer. Heck get one from tigerdirect.com for $300 to $500 and install linux on it. Or if you have an old computer sitting around install linux, I know dash used to play TT on an old computer with a PentIII.
Or just start sending GG pics of yourself in front of your computer after it crshed in your undewear, then after sometime, bent over. XD
^^ why would the computer be in my underwear? ;)
@Nuts&Bolts/RickOshae
When I posted the idea of a boycott, I was looking to see if there would be enough support to make it work. If there was, I'd let GG know all about it. Then they would know it was happening.
@ all
I also like the idea of an e-mail campaign. We send daily e-mails looking for a fix until they fix it.
I know we have many mac users here, so what do you folks want to do? Keep waiting or do something?
Well TT works for me on 10.4.7 - thats because after I updated to 10.4.6 there were sound issues with TT straight away so I have so sounds. I still have no sounds with 10.4.7 but atleast I can play.
Just for giggles, I updated my iBook to 10.4.7 and fired up TT on it.
Crash.
No OS X update for my eMac until there's a fix. :S
I was going to buy my Dad a copy of TT for his birthday. Not until the TT update comes out.
We need the GG bunch to support us more. Then I'll support them more.
Perhaps they'll make it by his b-day. If not, no sale.
Last edited: Thursday, June 29, 2006 at 12:03:19 PM
A little tip- you can tell Software Update to ignore updates. To do that, open Software Update, wait for it to find available updates, and select the update you don't want . (Someone might just hit the update button without thinking and mess you up.)
Then go up to the menu bar at the top of your screen, select the "Update" menu, and choose "Ignore Update". From then on, the updates for that software will not be displayed for you. If you want to get them back, just go to the "Software Update" menu and tell it to reset ignored updates.
I'll be ignoring OSX updates until there is a fix for the OpenAL problem. (at least on the computer I use for TT)
Last edited: Thursday, June 29, 2006 at 12:47:06 PM
@ All Mac users. Still think macs are better then windows?
YES! It's a garage game issue not a Mac OS issue windummy.
Has anyone tried installing the Dark Horizons demo. I believe it installs a newer version of the framework.
I would rename the current framework like shown above and try the Dark Horizons install.
Last edited: Thursday, June 29, 2006 at 1:05:07 PM
I saw that idea on GG's forums, Nap. I'll try sometime.
I also posted a thread under customer support at GarageGames. Anyone want to add to it?
http://www.garagegames.com/mg/forums/result.thread.php?qt=46880
@Titån - Mac vs. PC? Please, don't waste my time.
Last edited: Thursday, June 29, 2006 at 1:29:11 PM
In the above method posted by napalm do I just copy the Dark Horizons OpenAL.Framework and move it to "Thinktanks/Contents/Frameworks" so it replaces the old TT Framework
Last edited: Thursday, June 29, 2006 at 2:21:31 PM
Well I didnt have to do what I posted above. I intsalled the Dark Horizons demo, Opened it up and played for a bit, I then open up TT and all sounds are there (This includes Sound effects, power-ups, Tank sounds, EVERYTHING)
So Mac users can now update to 10.4.7 but will then have to install and boot up Dark Horrizons Demo and everything will be back to normal with TT.
**THANKS NAPALM**
Last edited: Thursday, June 29, 2006 at 2:40:54 PM
Heheh... I see the mac fanboy moderators deleted my comment.
@ All Mac users. Still think macs are better then windows?
I was about to say that too until I read more of the thread XD Bust some of you Mac-y's chops...
But in all seriousness that's a sucky problem :S I see some have been working at trying to find a solution, I hope the problem is fixed soon :)
Actually, you can get the OpenAL_Package.pkg
here. No need to download the entire Lore installer.
:O)
^ so that fixes everything for everyone? :P or is there a catch... %)
I use multi-billion dollar military satellites to find tupperware hidden in the woods... What do YOU do?
Well I installed Nappy's OpenAL thing followed by doing the Framework thing in the Terminal and it is working like a champ again!
THANK YOU NAPPY AND NUTS! AND EVERYONE!! YIPPEEEE! :) XD :) B)
-Rx
^ excited, are we? XD
;) ,
--==Niko-ST-==--
I use multi-billion dollar military satellites to find tupperware hidden in the woods... What do YOU do?
Thanks mucho, Nappy! You did it!
I used your OpenAL installer, did the sound fix, and it's working fine on the laptop again.
I do wonder what is taking GG so long to make a patch for this problem, though. And I'm still waiting on OS updates on the other computer for now.
^ lol they musta put explosives in that thing. XD
I use multi-billion dollar military satellites to find tupperware hidden in the woods... What do YOU do?
2 dinners a night. (UU)
I tried installing Dark Hor and it hung also. I checked the package and it has no OpenAL framework.
I ran the Open AL Package.pkg to no avail.
WestCon is a week from Saturday. I suggest we all email GGames/BTree tonight demanding a fix - I have already done so. They are way behind on this and we deserve better consideration from them than to have this problem ignored.
...granpa sluggy the extraordinarily angry 
Sluggy did you try the OpenAL.framework thing (see NUTS!'s post way above)?
-Rx
56k has responded and said he will be bringing this up at GG.
-Rx
Perhaps I was not entirely clear.
I am uncomfortable renaming/disabling the OpenAL framework in system/library (which is what the *sudo thing* does) because I have other apps that use OpenAL and may invoke this framework. From my perspective that makes this *temporary fix* a problem waiting to happen.
13 cents a day??? Whooosh Went right over me balding pate.
...sluggy who is considering an alternative plan of action 
Last edited: Friday, June 30, 2006 at 1:56:35 PM
Er... There is already a temporary fix for this, snail.
Thanks Nap for the link. It worked for me. Thanks everyone for suggestions.
Macs rule baby.
^I think you have your hands full with security patches, Spywhere removal, and anti-virus. Of course, none of which is needed in Macintosh. GO WINDOWS.
And again, for the "simple minded", This is a TT issue, not an Operating system issue.
^Yup Window's are a waste of $$$. That's why I
mine out.
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I updated from 10.4.6 to 10.4.7 today. Good news is that Apple Aperture is much faster :) Bad news is that ThinkTanks dies when it tries to play a sound with OpenAL. I was able to get a little further by turning sound and music volume down all the way, but now it takes forever to join a game.